Jobs
Lakewood Center for the Arts is committed to equality in all areas of our work, both onstage and behind the curtain. We are an Equal Opportunity Employer and do not discriminate in employment based on race, color, religion, sex, or national origin.
Lakewood Center for the Arts the largest arts provider in Clackamas County since 1952. As a nonprofit organization, we are focused on our mission to inspire and nurture a love of theatre and the arts. We do this with a vibrant and productive Lakewood Theatre Company (the longest-running in the Portland metro area), a growing education program and the beloved Lake Oswego Festival of the Arts.
Lakewood Center for the Arts is committed to equality in all areas of our work, onstage, behind the curtain and beyond. We are an Equal Opportunity Employer and do not discriminate in employment based on race, color, religion, gender, sex, or national origin.
About the Positions when announced:
BOX OFFICE REPRESENTATIVE
Lakewood Theatre Company in Lake Oswego is hiring a part-time person 15-20 hours/week for Box Office Duties. The ideal candidate is a quick learner with computer skills, has a positive service-oriented attitude with attention to detail, and a flexible schedule.
Essential Responsibilities
- Provide friendly professional customer service to all patrons and visitors, both over the phone and in person.
- Maintain thorough knowledge of all current and upcoming PCS performances, and events at Lakewood.
- Attend a performance early in the run of every production.
- Maintain thorough knowledge of ticketing software and ticketing policies.
- Communicate with co-workers to keep them up to date with special patron requests and needs.
- Maintain a professional, courteous box office environment.
- Maintain box office tidiness and organization.
- Model equity and anti-racism principles in all interactions.
- Other duties as assigned.
Qualifications and Skills Desired
- GED or equivalent.
- Strong customer service background a must.
- Strong interpersonal and communication skills.
- Commitment to equity, diversity, inclusion, and access.
- Strong problem solving skills.
- Ability to multi-task.
- Ability to build effective working relationships with co-workers.
- Sensitivity to confidential information.
- Ability to take initiative in challenging situations.
- Good organizational skills.
- Upbeat and positive attitude.
- Possess a desire to learn about the theater, our building and the community surrounding it.
- Radiate compassion and excitement.
- Must be able to converse with anybody in every situation in a respectful manner, and listen carefully to what others are saying and also what isn’t being said.
- Computer/database skills: Experience using Word, Excel and Filemaker or similar cross-platform database software
- Phone Etiquette
- Ability to take initiative in challenging situations.
Physical Requirements and Working Conditions
- The work environment is in an office.
- Must be comfortable working in an environment in which directions and priorities can change rapidly.
- Minimum of 15-20 hours a week.
- Must have own transportation
Salary
- Starting hourly wage is $15.
- Complimentary tickets to all our productions.